Monday, January 06, 2014
A Warm Up To My Top Ten A.T. Stories of 2013
I write a few things on SAMNet, System Access Mobile Network, to our Community Users about what tech is and does in order for them to get an idea of what our Technical and Customer Support look at when considering a technical request or suggested bug report. The below is one such post that I made recently that sums up just how crazy tech is now then say five years ago.
“An Internet Explorer By Any Other name…
Several people have been giving us some great feeback on issues with internet Explorer and we really do thank all of you for letting us know what you are experiencing with the browser. As a bit of an idea what we look at within Support, here is just a list of possible versions that we have to consider when looking at bugs and testing. I’m posting this in hopes that everyone can be a bit more specific about posting bugs, moreover, its also to let you know that saying IE causes more confusion for some now in the good old modern age of Windows.
Internet Explorer on Windows 7 can be loaded as a 32 bit version and a 64 bit version. And you can load the 32 bit version on a computer running Windows 7 in 64 bit flavors of the operating system. The major changes here are the way that IE handles security and processes in the browser. Due to the larger popularity, and price, of Windows 32 bit based systems… this version is still the most common version encountered and it runs by default on Windows 7 64 bit versions. Mostly, but not exclusively, the 64 bit versions of Internet Explorer are used within large Enterprise based companies and are not recommended for daily use outside these environments. You will find that more breaks with 64 bit IE than works because of the 32 bit default dilemma, and that sites are generally not optimized for the 64 bit versions. You can, and probably will, see strange screen reader behaviors if you choose to use this browser more often.
Next, the version of IE 11 on Windows 8, and now 8.1, is enhanced with Windows Defender and other background processes. Complicating matters is the addition of the Windows modern, or Start Screen, version of internet Explorer. Technically, Windows 8 machines have two browsers. There is the version of IE that you can run from the standard Desktop, then there is the version you can get to if you run it from the options listed on the Windows Start Screen [i.e. by hitting the Windows key and choosing Internet from that section]. Here again we have 32 bit and 64 bit versions of IE. And they both pose interesting, but similar problems, to their Windows 7 cousins. Generally, as in most cases for many of our users, running the Desktop version of Internet Explorer 11 in 32 bit is the way to go and it should provide the path of least resistance for most internet surfing.
Then there is the SAMNet Browser, while based on Internet Explorer, the SA Browser is not exactly the same experience as running native IE. I’m not going to go too far into this, however, it does help us a great deal to hear if you are reporting something within the actual internet Explorer on your Windows machine or if you are finding something that is happening exclusively within SAMNet. They both require their own testing routines and knowing which one is acting strange lets us find an issue, or try to reproduce, it more easily.
Next, remember that not all browsers are created equally. You can’t assume that the internet is just text on a screen anymore. A website will act one way on Firefox, one way on Chrome and something altogether different on Internet Explorer. Web developers do not implement code the same way on various websites and they might even tailor-make a look and feel if they see you come to them with say firefox as the browser. The way this code is written can throw screen readers off if it is too customized. And its why you see some Assistive Technology flourish on some parts of the web more than others. You can aim at using web standards, yet if Web Developers don’t use those standards, it can be an unfun day for all. Therefore, it should never come as a surprise that Screen Reader X acts better or worse than Screen Reader y on a site. The focus for each technology could be aimed at a specific style of audience and those users, for what is perceived as the best way to interact with a website, will see good and bad results if the Web Developer has followed the various Web Standards to the letter. In other words, it’s a crapshoot. If there is a new trend in doing say a menu box, and there is no standard for this new look at everyone wants to use, then its entirely possible that this unfamiliar code will react in altogether unique kinds of ways along all screen reader lines. There isn’t always a way to avoid this or futureproof for it as these things change so often and so fast that what may be a trend today, flyover menus, becomes old hat and forgotten in the next revision of the website in question. For example, oh I don’t know, say Facebook.
There used to be a time where you could say a website, is a website, is a website. But with the way that websites utilize 3rd party ads that can take up the whole screen until you do a mouse click on them, the way that placing focus on an element can make you almost deaf because the audio is blaring something at you because you placed your focus there for a moment or just the fact that mark at facebook thinks that if the site looks the same for more than six weeks its not hip anymore… well you get the picture. It’s a more interesting world we live in now with Access Technologies and just when you think you have a handle on it, like use the mobile version of Facebook instead, they go and stick ads there making the experience just as confusing as the main site.
Oh, and before I forget to mention, it is very, VERY! Important to let us know if you are using things like Classic Shell on Windows 8, Windows via Boot Camp for Mac or any other way of using Windows on mac hardware. While it might kind of feel or look like your standard copy of Windows, it isn’t. there are specific things that have to be tested for when using those machine configurations and they can be some of the more strange behaviors you will ever see when using Windows with any technology. At the end of the day, no matter what, Windows was designed to run on Windows hardware first and running it in other ways, even something like Classic Shell, is considered a modification and it can cause issues that would not show up if running Windows by the default look and feel on native hardware. Its not only its own animal, it can be its own Zoo entirely!”
As clear as mud no? Well I’ll be mentioning more things like that on my list and on the upcoming “This Year In A.T.” program that will air this Wednesday on SeroSpectives. you can hear that via iBlink Radio or later from the SeroTalk website…
http://serotalk.com/
And if you want to read more posts like this, and hang out with some of the best darn Community members on the internet, run and get the 14 day trial of SAMNet from the Serotek website.
http://www.serotek.com/
Be sure to say “hi” to me on the boards or voice chat rooms!
Monday, June 28, 2010
Yes Virginia, There Is Indeed A Windows 8 On The Horizon
Should this really shock anyone? Really anyone?.. Buler .. Buler? Death, taxes and Windows. 3 constants of the universe. The question will move quickly from when and more to how. As in how will access be changed in Windows 8? The answer may come as early as 2011. but let me back up a second if you are just joining this program already in progress.
The story broke this week about a leaked set of slides detailing early concepts for Windows 8. The following articles cover what was on those slides to the umth degree.
From Beyond Binary
http://news.cnet.com/8301-13860_3-20009035-56.html
From Neowin
http://www.neowin.net/news/microsoft-planning-039windows-store039-app-store-for-windows-8
From Ars Technica
And from the man, Paul at the Windows Super Site
http://www.winsupersite.com/win7/win8_leak.asp
Its early days yet, however, some information is better than no information at all.
There are some things we do know for sure though..
1. Microsoft has assured many developers that Windows 8 would be 3 years away from the release of Windows 7.
2. Windows 8 is being said to have no 32 bit flavors in the works.
3. There would be some need for new hardware for some advanced features in Win 8 needed on board to make the OS come alive.
To be fair, that third bit has been sung around the campfire for years. I’m not laying awake at night worried about that one at any point between now and release. After all, how can you beta test something if you don’t have the hardware on hand to beta test said product correctly? Yep, not worried about legacy hardware just yet.
Windows 7 has already sold over 150 million licenses since the debut in October 2009. Some in the IT field suggest that the new OS has already taken 10% of the market. This would make it the fastest rate of adoption of an OS.. like ever. Microsoft will, again prepare for the lack of shock, to take it all in stride and release a new OS regardless of 7 sales because they HAVE! to re-establish the market cycle. Barring a major malfunction of horrific proportions, Windows 8 will be upon us in beta in 18 months or less. Such is the way of things.
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